FAQs

General + Salon Policies

  • Things happen, we get it! Your time is valuable and appreciated! Please contact us within 48 hours of your scheduled appointment for any changes or cancellations. You will be charged in full for cancellations with less than 24 hours notice.

  • 319 Boston Avenue, Medford, MA 02155

    Our salon is located in the iconic Hillside neighborhood of Medford, MA. Conveniently found next to Tufts University. A commuter’s dream you can visit us on your way to and from work just off Rt 16 and Rt 93. We are a quick walk from Ball Square and Davis Square in Somerville, right off the Red line and soon to be Green line extension. We welcome all our surrounding neighbors in Cambridge, Arlington, Winchester, Malden, Everett and Stoneham or wherever you rest your head!

HydraFacial

  • HydraFacial™ is the only hydradermabrasion procedure that combines cleansing, extraction and hydration simultaneously, resulting in clearer, more beautiful skin with little-to-no downtime.

  • The treatment is soothing, moisturizing, non-invasive and generally non-irritating. Your skin may experience temporary irritation, tightness, or redness. These are all normal reactions that typically resolve within 72 hours depending on skin sensitivity.

    The treatment area is more susceptible to sunburn, sun damage and hyperpigmentation. Avoid direct sun exposure and use a minimum of SPF 40 sunscreen. Aggressive exfoliation, waxing and products containing acids should be avoided in the treatment area for a minimum of two weeks pre- and post-treatment. Avoid the use of Retin-A type products pre- and post-treatment.

  • I recommend monthly HydraFacial treatments to improve the appearance of fine lines, wrinkles, brown spots, oily and congested skin.

Waxing

  • Please grow your hair out for at least 4-6 weeks. No buzzing, trimming, shaving! This is so important especially for first timers and brazilian/bikini waxers. The longer the better! If the hair isn’t long enough for our wax to remove, it will create breakage and irritation. Totally worth the wait!

    Please check with your MD and hold off on using any Retinols, Vitamin A, AHA’s or clinical acne or anti-aging products for at least 5 days before coming in for a wax.

Lash Lift + Tint

  • No heat, steam (including cooking over steaming stovetop), saunas, water, oils, lotions, creams, shampoos, face washes, makeup remover wipes or pads on lashes for a minimum of 24 hours. The only approved product to put on immediately after a lift that will not cause you Lash Lift to fall is the Elleevate Mascara.

    I also advise that because your lashes are still maleable (shape-shifting) a side sleeper or face sleeper can notice one or both eyes can raise or drop leaving the lashes misshapred. Sleeping on the back is best. Staying away from face washes that are mainly oil will also cause lashes to drop prematurely. If you apply the Elleevate mascara, make sure that you remove it with cold water within a 24-hour period.